WINNIPEG, Canada – GL Pest Control, a family-owned and operated company, based just outside of Winnipeg, Manitoba, is pleased to announce that they are using a state-of-the-art Computer Aided Dispatch program to slash response times and ensure that their customers get same-day or next-day service.
The management team at GL Pest Control recognizes the importance of a speedy response for their customers who are concerned or worried about a pest control issue. The company recently employed more staff and purchased more vehicles to cope with the increased demand for their services. However, they also wanted to utilize all of their vehicles as efficiently as possible to maximize the number of clients they could deal with daily. Using the new software, the company owner is now able to ensure that all jobs are being taken care of quickly, without compromising the high standards set by the company. All of the vehicles are designated to separate areas across the city, and the target is to ensure that all customers receive service as soon as possible.
“As a company, we are very customer-orientated, we understand that our industry is unique and that when customers have a pest control problem, they want a site visit ideally on the same day,” said owner, Gilles Lambert. “Although adding new vehicles and crew members to the team increased our capacity, I was convinced that there had to be a more efficient way to maximize our efficiency. After extensive research, we found the perfect piece of computer software, which enables us to respond to calls quickly and efficiently. This improves our response times and maximizes our business potential. As a consequence, our reputation continues to grow, and I am already contemplating adding more staff and vehicles to the business.”
Gilles Lambert Pest Control Services Inc. started as a small one-man company. After much hard work and effort, the company developed, and because of its integrity and many satisfied customers, it has flourished into what it is today – the largest independent pest control service company in Manitoba. The company is proactive, using current techniques and innovations to discover treatment methods that advance its competitive position. The company has 6 full-time service vehicles, 8 licensed technicians & 2 full-time administrative assistants. The company first began in St. Jean Baptiste, Manitoba, and has relocated just on the outskirt of Winnipeg, Manitoba, which is more centrally located to serve all of Winnipeg and surrounding areas. For more information about the company, and the services they provide, visit their website at https://glpestcontrol.ca/.